Configuring the Service Monitor widget

You must configure the Service Monitor widget before you use it. The widget has a General Graph Settings tab for specifying things like refresh rate and graph time length and a Monitored Service Operations tab for specifying what you want to monitor and how you want it to be displayed.

About this task

Important: If you are using an external HTTP server to access Business space, make sure to configure the HTTP server to allow encoded slashes. Refer to the HTTP server documentation for details.

Procedure

  1. Log in to Business Space and open the Service Monitor widget.
  2. Click Edit Settings from the widget menu.
  3. Specify general graph settings in the General Graph Settings tab, as follows.
    • Graph refresh time interval: The rate the response time and throughput graphs refresh, measured in seconds. Clear the check box if you do not want the graph to refresh automatically.
    • Graph time length: The time you want to plot operations on the graph, measured in hours or minutes. This value forms the X-axis (elapsed time) on both the Response Time and Throughput graphs. By default, each graph plots 5 minutes of data. The value you select here affects the value in the Cumulate measurements by field; selecting a graph time length of minutes causes measurements to be cumulated in seconds, while a graph time length of hours causes measurements to be cumulated in minutes.
    • Cumulate measurements by: The unit of time (seconds or minutes) used to measure cumulative statistics like mean, minimum, and maximum. The unit of time is determined by the value you specified in the Graph time length field. All response times and throughput are cumulated over a second or a minute and that cumulated data is plotted on the graphs When you select minimum, maximum, or mean for an operation, the graphs plot the corresponding statistic over the unit of time you specify here.
    • Response time Y-axis limit: A positive integer that sets the highest response time to plot on the graph. This parameter is optional.
    • Throughput Y-axis limit: A positive integer that sets the highest throughput value to plot on the graph. This parameter is optional.
    • Show statistics: The option to display operation statistics, including the cumulated statistics over the last second or minute and since monitoring began. If you select Show statistics, the Statistic Measurements table displays this information below the graphs.
  4. Use the Monitored Service Operations tab to define which operations to monitor and how to present the monitoring data, as follows.
    1. If the operation you want to monitor is not listed on the tab, click Add new operation to monitor and select the operation or operations from the Select operations to add window.
    2. Choose a line color for each operation plotted on the graphs. When you are plotting multiple operations, using different colors can help you distinguish between the various operations.
    3. To monitor response times for an operation, use the Response Time menu to indicate the statistical measurement you want to plot (maximum, minimum, or mean). Optionally, specify a threshold value for response times.
    4. To monitor throughput for an operation, select the Throughput check box. Optionally, specify a threshold value for throughput.
  5. Click Save to save your configuration.